Washing Machine

Problem: My Washing Machine fills and drains at the same time.

Solution:
Your drain hose probable isn't high enough. If this is the case, you will need to reposition your drain hose so that it is at least 36" above the floor.

Problem: My Washing Machine overfills with water.

Solution:
If your Washing Machine is overfilling, the water level switch may be defective. Examine the water level switch to check if it works properly. If it doesn't, replace it.  It could also be that your water valve is faulty and needs to be replaced.  If you have to shut the water off at the faucet, it's usually the water valve.  If you can shut the water off at the timer then it's probably the water level switch or something clogging your water level tube.

Problem: My Washing Machine is filled with water.

Solution:
When you find that your Washing Machine is remaining full of water, it could mean that the water pump is inoperable. You should examine your water pump and check to see if it is clogged with something or defective.  Your washer won't spin until the water is pumped out.  Also- if the washer fills and then nothing, check the lid switch.  This is activated when shutting the lid.  Locate the area that the lid striker hits and press your finger  (or screwdriver) into the hole and if you do NOT hear a clicking noise, it's probably a defective lid switch.

Problem:  My Whirlpool, Kenmore, Roper or KitchenAid washer won't spin or agitate.

Solution:  These brands use a coupling (between the motor and transmission on direct-drive models only) and if the coupling is broken, it won't spin or agitate.